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Terms and conditions: Zimba-Arts

Article1. Applicability: The following conditions apply to all offers made by us on any agreement concluded with us. Deviation from these conditions is only possible if we have agreed to this in writing. If the buyer purchases an order from us, he/she does it implicitly from possibly he/she used general (purchasing) conditions, where these conditions are contrary to the conditions below.

Article2. Pricing: All prices quoted by us are inclusive VAT (based on margin scheme for art) but exclusive delivery costs.

Article3. Supply: Our delivery time is between 3-10 days. Beyond this delivery we will notify the purchaser in advance. We will thereby offer buyers the opportunity to terminate the agreement. Concluded with us in excess of the agreed delivery Any payments made will be reimbursed as soon as possible but no later than one month refunded to a buyer after dissolution. The possibility for exceeding the agreed delivery period to terminate the agreement concluded with us shall not apply to buyers who act in the exercise of a profession or business.

Article 4. Cooling Off Period Buyers who do not act in the exercise of a profession or business may dissolve the agreement concluded with us for a period of 14 days after delivery, without giving reasons by letter and return the product delivered under the contract in the original package to us . The costs of the return shipment are borne by the buyer. Sums already paid to us will be refunded by us. Within one month after receipt of the return The cooling off period does not apply to products that we or our third parties according to the specifications of the buyer or composed specifically ordered.

Article 5. Money-back: We are sure that the products supplied by us meet the specified quality and appearance. If it turns out that this is not the case, we pay at the request of the buyer the full purchase price, provided that the buyer notifies us of this within one week by letter or email and the product is returned to us in the original packaging within 14 days of receipt.

Article 6. Privacy: Your personal information, including your email address will only be used for your order and obviously not given or sold to third parties.

Zimba-Arts and Crafts is registered at the Chamber of Commerce under number 56366167